Jitsu Knowledge Base

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Jitsu Knowledge Base

Drivers

Drivers

Important information about features and updates for Jitsu drivers

Training

Proof of Delivery Best Practices

Dry Ice Notice to Drivers

Solving for delivery access issues

Ticket Booking

Early Payouts Feature

Delivery opportunity in New York City Area

Occupational Accident Insurance

Tipping Feature is Live!!

Download the Jitsu Driver Training PDF

Proof of Delivery Best Practices

Vehicle Documents Expiration

Delivery Points

Safety Training

Route Selection

Flash Routes

Parking - Assigned Spots

Parking

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Apps & Tools

Get the Jitsu App

FAQs

I HAVE A PROBLEM WITH MY PAY, WHO DO I CONTACT?

WHEN DO I GET PAID?

GPS/LOCATION SERVICES ISN’T WORKING

MY APP ISN’T WORKING

I FORGOT MY PASSWORD

I’M NOT RECEIVING THE TEXT MESSAGE NOTIFICATIONS FROM JITSU

BASIC DELIVERY

WHY AM I TAKING A PICTURE AFTER I DELIVER A PACKAGE?

WHAT DO I INCLUDE IN MY PROOF OF DELIVERY PHOTO?

THE CUSTOMER WANTS A REFUND FOR THEIR ORDER?

I HAD TO FAIL A DELIVERY, WHAT DO I DO WITH THE PACKAGE?

CONTACTING CUSTOMERS

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Policies

Dispatch & On-Time Delivery

Outbound Policy Implementation

Alcohol Delivery Guidelines

Human Rights Statement

OAI - Occupational Accident Insurance

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