Safety Training

Jitsu maintains a “Zero Tolerance Policy” prohibiting Drivers from performing delivery services while under the influence of alcohol, illegal drugs or lawful drugs that impair Drivers’ ability to safely perform their services.

Anyone who reasonably suspects any Driver of being under the influence of alcohol of drugs may report the Driver to the Jitsu Customer Care Team or CustomerCare@gojitsu.com. Upon receiving the report, Jitsu will promptly suspend the Driver’s access to the App pending further investigation.

Jitsu may suspend access to its online or app-based platform for any Driver or other user of the platform found to be reporting an alleged violation of this zero-tolerance policy where the Driver or other user of the platform knows the report to be unfounded, or based the report on an intent to inappropriately deny a Driver access to the Jitsu for Driver App.

Harassment Policy

Jitsu is committed to providing an environment free of sexual and other forms of harassment. Accordingly, those utilizing Jitsu's platform are prohibited from engaging in sexual or other harassment, and this prohibition applies to Drivers and any third party using the platform, including customers. In addition, this policy applies to Jitsu's employees and any other person whom the Driver may come into contact with while providing services. In many instances, committing acts of sexual or other harassment is also a violation of law. Please also see the Technology Service Agreement you entered into with Jitsu.

Prohibited Harassment

Jitsu is committed to providing a work environment that is free of illicit harassment based on any protected characteristics. As a result, Jitsu maintains a strict policy prohibiting sexual harassment and harassment against or by Drivers, customers, or anyone else whom a Driver may come into contact on their deliveries or while providing services, based on any legally recognized basis, including, but not limited to, their race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex and gender, pregnancy, gender identity and gender expression, age, sexual orientation, military and veteran status, immigration status or any other consideration protected by federal, state or local law. All such harassment is prohibited.

This policy applies to all persons who use or are involved in the operation of the Jitsu platform, including Drivers, customers, clients, and customers, or any Jitsu employee or other third party interacting with Drivers and prohibits proscribed harassing conduct by any Driver, customer, client or customer, or any Jitsu employee or other third party interacting with Drivers. If such harassment occurs while the Driver is performing services on the Jitsu platform or is directed toward any Driver or another third party interacting with Jitsu or the platform, the procedures in this policy should be followed.

Sexual Harassment Defined

Sexual harassment includes unwanted sexual advances, requests for sexual favors or visual, verbal, or physical conduct of a sexual nature when:

• Submission to such conduct is made a term or condition of providing services or use of the Jitsu platform; or
• Submission to, or rejection of, such conduct is used as a basis for decisions affecting the individual; or
• Such conduct has the purpose or effect of unreasonably interfering with a Driver's work performance or creating an intimidating, hostile, or offensive working environment.

Sexual harassment also includes various forms of offensive behavior based on sex and includes gender-based harassment of a person of the same sex as the harasser. The following is a partial list:

• Unwanted sexual advances.
• Offering work-related benefits in exchange for sexual favors.
• Making or threatening reprisals after a negative response to sexual advances.
• Visual conduct: leering; making sexual gestures; displaying sexually suggestive objects or pictures, cartoons, posters, websites, emails, or text messages.
• Verbal conduct: making or using derogatory comments, epithets, slurs, sexually explicit jokes, or comments about an employee's body or dress.
• Verbal sexual advances or propositions.
• Verbal abuse of a sexual nature; graphic verbal commentary about an individual's body; sexually degrading words to describe an individual; suggestive or obscene letters, notes or invitations.
• Physical conduct: touching, assault, impeding, or blocking movements.
• Retaliation for reporting harassment or threatening to report sexual harassment. Conduct may constitute harassment based on sex even if the alleged harassing conduct was not motivated by sexual desire.

Conduct may constitute harassment based on sex even if the alleged harassing conduct was not motivated by sexual desire.

Other Types of Harassment

Harassment on the basis of any legally protected classification is prohibited, including harassment based on: race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex and gender, pregnancy, gender identity and gender expression, age, sexual orientation, military and veteran status, immigration status or any other consideration protected by federal, state or local law.  Prohibited harassment may include behavior similar to the illustrations above pertaining to sexual harassment. This includes conduct such as:

• Verbal conduct including threats, epithets, derogatory comments or slurs based on an individual’s protected classification;
• Visual conduct, including derogatory posters, photographs, cartoons, drawings or gestures based on protected classification; and
• Physical conduct, including assault, unwanted touching or blocking normal movement because of an individual’s protected status.

Any Driver, customer, or other user of the platform who experiences sexual or other harassment may submit a complaint on the profile screen. Jitsu will keep all such complaints confidential to the extent possible. After receiving a complaint of sexual harassment, Jitsu will conduct a fair, timely, and thorough investigation to reach reasonable conclusions and take proper remedial action based on the information collected. No person utilizing the Jitsu platform shall be retaliated against as a result of making a good faith complaint of sexual or other harassment, or for participating in a subsequent investigation.