Jitsu Subprocessors
Effective: December 13, 2024
To provide and enhance our services, we engage third-party service providers, known as subprocessors, to process personal data on our behalf. These subprocessors assist in various functions, including cloud storage, payment processing, and data analytics. We ensure that each subprocessor is contractually obligated to adhere to data protection standards that align with our commitments. A current list of our subprocessors can be found below. We will notify users of any significant changes to this list as required by applicable laws.
|
Subprocessor |
Processing Country |
Purpose of Processing |
Duration of Processing |
|---|---|---|---|
|
Amazon Web Services, Inc. |
USA |
Image and document storage |
Ongoing |
|
Atlassian Corporation Pty Ltd. |
USA | Technical support case management | Ongoing |
|
Bandwidth / Bandwidth NL |
USA | Delivery-related SMS notifications for drivers and recipients | Ongoing |
|
Branch Messenger, Inc. |
USA | Payment processing for driver payments | Ongoing |
|
Datadog Corporation |
USA | System logging, monitoring, and observability | Ongoing |
|
DataStax, Inc. |
USA | System event and location information storage | Ongoing |
|
Google Cloud |
USA | Platform service hosting and data storage | Ongoing |
|
Hevo Data Inc. |
USA | Database synchronization | Ongoing |
|
HubSpot Corporation |
USA | Sales and delivery driver prospect data storage and processing | Ongoing |
|
Instabug, Inc. |
USA | Driver application monitoring and troubleshooting | Ongoing |
|
Mailgun Technologies, Inc. |
USA | E-mail delivery for clients, drivers, and recipients | Ongoing |
|
Oracle NetSuite |
USA | Enterprise resource planning including accounting | Ongoing |
|
Plaid Inc. |
USA | Payment gateway for driver payments | Ongoing |
|
Privacy Toll Free, LLC |
USA | Data subject request compliance | Ongoing |
|
Salesforce |
USA | Customer relationship management | Ongoing |
|
Silicon Valley Bridge Bank, N.A. |
USA | Payment gateway for driver payments | Ongoing |
|
Slack Technologies, LLC |
USA | Communication and collaboration including support case management for clients, drivers, and recipients | Ongoing |
|
SolarWinds Corporation |
USA | System logging and monitoring | Ongoing |
|
Stitch, Inc. |
USA | Database synchronization | Ongoing |
|
Turn Technologies, Inc. |
USA | Driver background checking | Ongoing |
|
Twilio, Inc. |
USA | Telephony services for drivers and recipients | Ongoing |
|
Unthread |
USA | Client support case management | Ongoing |
|
Waitwhile, Inc. |
USA | Outbound delivery site driver coordination | Ongoing |
|
Zendesk Group of Companies |
USA | Support case management | Ongoing |
If you have any questions or would like further information regarding our usage of subprocessors, please contact us at compliance-requests@gojitsu.com.