Jitsu Security

Our commitment

At Jitsu, protecting our customers’ data and ensuring the integrity of our platform is our highest priority. We design every system, process, and policy with security in mind—from robust encryption and secure software development practices to continuous monitoring and rapid incident response. Our team follows industry-leading standards, undergoes regular audits, and partners with independent experts to validate our defenses. Security isn’t just a feature of our platform—it’s a core value that drives how we build, operate, and innovate every day.

Jitsu Trust Center

The Jitsu Trust Center is your one-stop resource for understanding how we protect your data, maintain compliance, and ensure service reliability. Here, you’ll find up-to-date information on our security practices, privacy policies, compliance certifications, and independent security ratings. We provide transparency into our operational safeguards, incident response processes, and ongoing improvements so you can have full confidence in the resilience of our platform. The Trust Center reflects our commitment to openness, accountability, and building lasting trust with every customer and partner.

BitSight

We partner with BitSight, the leading independent security rating platform, to continuously monitor and validate our cybersecurity posture. BitSight evaluates organizations using objective, data-driven criteria—similar to how credit agencies assess financial health—and assigns a security rating that’s updated in real time. By showcasing our BitSight rating, we give customers and partners confidence that Jitsu not only meets industry best practices but actively maintains and improves our defenses against evolving threats.

 

Responsible Disclosure

We believe that strong partnerships with the security community help keep Jitsu and our customers safe. If you discover a potential security vulnerability in our systems, we encourage you to report it to us promptly and responsibly. Our team is committed to investigating all legitimate reports, addressing confirmed issues as quickly as possible, and recognizing the contributions of researchers who help improve our security. We ask that you avoid accessing, modifying, or deleting any data and that you give us a reasonable timeframe to resolve the issue before publicly disclosing it. Together, we can protect the integrity and trust of the Jitsu platform.