Technology sits at the core of Jitsu’s model. Unlike other providers that rely on a patchwork of third-party and legacy systems, Jitsu has built a proprietary end-to-end platform engineered for high-performance last-mile delivery.
Jitsu’s technology drives efficiency and scalability while giving clients the real-time insights they need to make faster, smarter delivery decisions. We organize and surface last-mile data to give each stakeholder actionable visibility at every stage of the journey. In an industry defined by complexity and opacity, Jitsu stands apart for its transparency.
For clients, that technology becomes something tangible: the Jitsu Client Control Tower—your window into our network, providing live insight and control over every step of the delivery journey.
Through Jitsu’s Client Control Tower, businesses can monitor every shipment in real time, from order ingestion to final delivery and every step in between. Each event in the journey is tracked and recorded, giving a complete, moment-by-moment view of network activity.
A subset of this information is also shared with recipients, so end customers can follow their shipments with the same confidence and clarity. With this level of transparency and precision, Jitsu empowers both brands and customers to trust every step of the delivery process.
While Jitsu’s Client Control Tower offers an intuitive way to manage shipments, handle support requests, and monitor real-time activity, we know many businesses prefer to monitor their entire logistics ecosystem in their own control tower. That’s why everything visible in our portal—every status update, shipment event, and delivery milestone—is also available through our APIs and webhooks within a second.
This means you can integrate Jitsu directly into your own systems, whether that’s a TMS, OMS, or other shipping management platform, and receive real-time updates as they happen across the network. Jitsu’s data weaves seamlessly into your existing workflows, without adding extra steps or manual data pulls.
Jitsu also integrates with popular post-purchase experience platforms like Narvar and AfterShip, along with a variety of other transaction monitoring and customer communication tools, so you can keep your shipping data unified and actionable. No matter how you manage logistics, Jitsu ensures your systems—and your partners’—stay perfectly in sync.
Jitsu’s Client Control Tower includes a comprehensive, searchable delivery database designed to make shipment lookup fast and effortless. Whether you need to trace a single package or review a customer’s complete delivery history, support and operations teams can instantly access any shipment record, across any region and time period.
This searchable history makes it easy to answer customer inquiries, investigate delivery patterns, or confirm fulfillment details without needing to dig through multiple systems.
For added flexibility, Jitsu also offers a batch upload feature. If you need to upload a spreadsheet of orders outside of your existing integrations (a lifesaver for last-minute priority projects), you can do so quickly and seamlessly, ensuring every order is captured and tracked.
With a centralized, searchable delivery history and flexible upload options, Jitsu gives teams the tools to manage shipments efficiently and respond to customers with confidence.
The crown jewel of our Client Control Tower is a powerful reporting suite that turns shipment data into actionable insight. Clients can easily generate reports covering shipment activity, outbound and inbound exceptions, and more, offering a complete view of delivery performance throughout the network.
These reports are designed to help teams quickly identify trends and uncover opportunities for optimization. Whether you need a high-level snapshot or detailed exception data, Jitsu’s reporting tools make it simple to uncover trends and act on what matters most.
At Jitsu, visibility is more than a feature; it’s the foundation of how we operate. The Jitsu Client Control Tower gives our partners the clarity, control, and confidence they need to manage deliveries with precision.
By uniting real-time data, seamless integrations, and actionable insights, the dashboard turns last-mile logistics into a transparent, data-driven experience. It gives businesses the ability to monitor performance, anticipate challenges, and make smarter decisions at every turn.
Every shipment tells a story. With the Jitsu Client Control Tower, you can see that story unfold from the first scan to the final doorstep. To learn more about Jitsu or book a demo of our platform, email getstarted@gojitsu.com.