These deliveries offer a unique set of challenges compared to other deliveries. To ensure the freshness of the ingredients, perishable food companies typically use insulated packaging and gel packs to keep food at the proper temperature during transit. So, it is critical that deliveries are made to the customers' doorsteps on time and without issue. After all, a missed delivery or delay with perishable food products can mean a loss of hundreds of dollars in product loss, as well as an unhappy customer who does not have their prepared meals for the week.

Specialty Food Companies Require a Modern Delivery Partner

Meal kit companies, like Sunbasket, need a shipping partner that can provide: 

• Consistent pricing, without surcharges
• Fast and reliable deliveries
• More modern delivery experience for their customers 

Sunbasket previously utilized national delivery carriers for their needs. However, they found that the carriers did not have the track and trace capabilities for every supply chain step. The healthy and organic meal kit company also sought a new, flexible delivery provider who could handle order surges with minimal notice and would not charge them an arm and a leg for deliveries.